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“If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.” – “If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.” – “If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.” –  

Stephen R. Covey, The 7 habits of highly effective people: Powerful lessons in personal change “Most people do not listen with the intent to understand; they listen with the intent to reply.” I am not a product of my circumstances. I am a product of my decisions. I teach people how to treat me by what I will allow. The key is not to prioritize what's on your schedule, but to schedule your priorities. "Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships." “What we are communicates far more eloquently than anything we say or do.” “If I really want to improve my situation, I can work on the one thing over which I have control - myself.” “The key is not to prioritize what’s on your schedule, but to schedule your priorities.” ″What matters most is how we respond to what we experience in life.″ “When the trust account is high, communication is easy, instant, and effective.